Self-Introduction of Northwest Pharmacy
NorthWestPharmacy.com is an online pharmacy that is based in Canada according to the information on their site and they also claim to offer both generic and branded medications all along with food supplements to customers. They claim to have international shipping offering the medications all around the world. Believing the information I could find, they are a leading online pharmacy site offering thousands of prescription drugs and over the counter products to customers making them save up to 80% on their prices. One very important thing to mention is that this pharmacy also claims to be the most independently five stars rated online pharmacy on the internet and I surely hope that’s true. Due to all of this, they claim to have thousands of people that keep on purchasing their needed drugs and other health care products on regular basis from this website every day. The success they have is thanks to the fact that they are working exclusively only with trusted and reputable international pharmacies, therefore offering their customers authentic, safe, high quality and cheap healthcare products. There are also icons on the site suggesting they are approved by different independent organizations such as Trust Guard, Shopper approved and Certified by TRUSTe.
Assortment Diversity
Searching for information about what type of medications and products people can purchase from this site I could determine that they are offering a wide assortment of drugs here. Except for offering prescription and over the counter medications, they also claim to have food supplements and pet medications either with a wide assortment of each of them. They offer both generic forms and branded medications and the medications are categorized in 2 main categories: Prescription drugs and Over The Counter drugs. They claim that the drugs on their site are being sources from suppliers and affiliates that are located in the Unites States, Mauritius, Canada, Europe, Turkey and Singapore.
According to what I have found here, the medications are being categorized in many health conditions that the medications can treat such as; skin care products, weight loss drugs, vitamin and mineral supplements, erectile dysfunction drugs, cancer drugs, diabetes meds and supplies, asthma and respiratory conditions medications, smoking cessation drugs, osteoporosis drugs and lots of other drugs. On the site you can also find what is their top 25 drugs which looks like this:
With such a wide selection of medications, I can say that they are offering meds for almost all diseases, conditions and ailments. Although most of other categories of medications are offering a wide selection of drugs, the erectile dysfunction meds doesn’t have such a wide selection of drugs as much as it seems. Although they are not having a wide selection of ED meds, they are still offering the most popular ED drugs (such as Viagra, Cialis and Levitra) all along with their generic forms.
Plus to that, in case there is someone who cannot find their needed drugs on the site, you can contact them and there’s a chance that they would add the drug to the list so you could get it.
In the end, NorthWestPharmacy.com seem to have in their drugstore available nearly all of the needed medications. There is a chance that people might not find some rare or some specific drugs in their drugstore, nevertheless it seems they do offer all of the common and popular drugs for lots of conditions. That’s why it deserves a strong 4 points for this unit.
Prices Affordability
As said earlier, the pharmacy is claiming that lots of customers are saving up to 80% by purchasing medications from this website and therefore they claim people can get the lowest possible prices here. This ensures that customers are going to get satisfaction guarantee on every order and that’s really good with this company charging the customers the cost of the products with a flat shipping fee rate (and there is also free shipping offered as well). Plus to that, they claim to have the Price Match policy too.
Not to guess, I started to check for these prices and I paid attention to the ED medications and here is what I have found for Viagra:
The fact that this pharmacy is not offering the price per pill is not very convenient but I calculated it and here’s what we have got for the most popular drugs: Sildenafil 25 mg, Tadalafil 2.5 mg and Vardenafil 10 mg.
Branded Viagra would cost you 16 USD per unit with its generic form 2.7 USD per unit; Branded Cialis would cost you 5.3 USD per unit with its generic form 1.1 USD per unit; Branded Levitra would cost you 17.9 USD per unit with its generic form 2.9 USD per unit.
If you have any ideas about these drugs prices then you can easily understand that these are definitely not the lowest prices for ED medications. I can say that only the deals for both generic Cialis and branded Cialis are pretty good, however I definitely cannot say the same thing about Viagra. Very important to mention here is the fact that people would mostly benefit only if ordering same product in bulk. But sadly, by far not everyone is ready to purchase meds in bulk in order to save some money.
As a conclusion, this online pharmacy definitely does not offer the best prices, nevertheless there are some particular meds with good prices and they also offer price match policy which might allow customers to get the price dropped. All in all, price affordability would get 3 points out of 5.
NorthWestPharmacy.com Shipping Policy
As I have found information on their website, the company is offering worldwide international shipping meaning everybody is free to order their needed drugs here and the company is shipping orders through international postal mail which has a single flat shipping rate of 9.99 USD for every order meaning that it doesn’t matter what’s the number of items ordered here.
There is information that the pharmacy is processing the order in 3 business days and after your order is processed then it requires 8 to 18 more business days in order to reach its destination which means there’s a total of 21 business days of waiting period. To be honest, 3 business days of processing your order is pretty much. Some certain products, if purchased from this pharmacy, would offer free shipping. Important thing to keep in mind is that not all the products purchased here are shipped from Canada.
As explained, while processing the order (before actually shipping it), the pharmacy is verifying and reviewing the customer’s medical information, the prescription, payment as well as the availability of the drug in the stock. If everything’s alright the shipping starts.
Plus to that, there are a lot of cases when the customers are not happy with the product they have got and in case this happens to you then Northwest Pharmacy is having a Refund Policy for such cases. The customer can return the unopened product back in the first 14 days after receiving it and would get a refund. The opened products also can be sent back, however only 50% of the value of the product is going to be refunded to your account.
Let’s sum it up – NorthWestPharmacy.com is offering a refund policy and that’s pretty much everything that can attract a customer. They do not offer free delivery; they have only one shipping option (without express or overnight option), slow processing of order which often might lead to delayed delivery. Keeping all of this in mind, the Shipping Policy of NorthWest Pharmacy receives 2 stars.
Payment Options
By searching for what methods are available to customers to pay for the medications in case they want to purchase something, I got seriously shocked to see that North West Pharmacy is accepting Personal Checks ONLY! These personal checks can be sent in 3 different ways as: email, fax or mailing the check.
The pharmacy is giving an explanation why they prefer only this payment option: orders paid by check are shipped without any additional delay because the pharmacy verifies the funds and bill checks electronically. Regretfully, that’s not enough, there are faster ways to pay, there are much more convenient ways and much secure ways. The administrators should re think their payment options availability but so far, I rate it with 1 star.
Technical Characteristics of the Website
Checking NorthWestPharmacy.com Loading Speed
Who wants to open up a website, wait for a while, try to access a page on that website, wait again, try to access another page and wait again and so on and so forth? I guess nobody, that’s why page loading speed is so important. Page loading speed indicates how good the site is technically working and this means what’s the time for the page to be readable. When the page loading speed is low, doubtlessly, a website might lose many of their visitors and that’s because people simply get frustrated waiting for the page to open up. Navigating without problems from one page to another without experience is truly something satisfactory and that’s why, I checked how NorthWestPharmacy.com page loading speed with Google PageSpeed Tool and here’s what I got:
As much as we can see, the mobile version of loading speed for NorthWestPharmacy.com is low and while desktop version is a little bit better, it still needs some work. Doubtlessly, these indicators need to be improved, otherwise they might lose customers. I can barely rate this unit with 2 out of 5 stars.
Mobile Version for NorthWestPharmacy.com
Mobile Version is extremely important as people often access different websites, including online pharmacies, from their phones. Modern life and people use phones to get the nearly anything online including medications too. Checking this thing, I found out that this website is being adapted for mobile devices and that’s really good as browsing through their site from the phone shouldn’t become a problem. As much as it seems, all the main information is on the main site of the mobile version, and the secondary information isn’t bugging us.
As long as this online pharmacy is mobile friendly meaning that there are no mistakes/ errors/ delays/ difficulties reading the NorthWestPharmacy.com page, I would gladly offer this pharmacy 5 stars for the mobile version point.
Is NorthWestPharmacy.com Having a Secure Connection?
From as much as it seems – yes, browsing through NorthWestPharmacy.com is risk free as they are using a 128-bit SSL (Secure Socket Layer) encryption and this means that your personal data information isn’t exposed to risk. This encryption has been provided by a well known company named COMODO CA Limited.
Although they are offering at least some sort of security level (meaning login and password or even credit card information won’t get easily stolen), hackers are improving as well and there is still some chance that you might get your information stolen. For this reason there has appeared 256-bit SSL encryption and other sites including online pharmacies already uses this higher security level. In addition, there’s no info about the website’s owner in the address bar which is not a big problem – but it would definitely add points.
NorthWestPharmacy.com is secured and that’s good which grants them 3 points, but if they would improve their security level I would improve my rate.
Antivirus Presence
A secure connection is very good but the presence of an antivirus is still mandatory for a better security. It seems that NorthWestPharmacy.com realizes this and that’s why they seem to use the Norton Antivirus which is, as we all know, a good antivirus software
Therefore, I can conclude that the site’s identity, experience and other factors have been verified by third parties companies such as Norton. Plus, the antivirus software is monitoring the site on every transaction making the customer be in complete secure shopping environment with Identity Theft Protection. Taking care of their customers’ protection is respectable so I rate them with 5 stars.
How to Order from North West Pharmacy
From the information I have managed to find on their website, there are 3 different ways to purchase medications from this company.
The first one is by ordering online. You can use the search box function, you could check for drugs using the drug categories and then add your products to shopping carts. After you have added all the items you simply checkout on their secure page. If you order prescription products keep in mind that you should fax the legitimate prescription, email it or mail to their address.
The second method is by phone. You should call to their number and talk with their consultant. You will be explained what’s the ordering procedure through the phone.
The last method is by fax or by mail which you should download the form and print it.
All in all, the site looks pretty good, the medications are categorized in 3 main categories: prescription products; non prescription and pet meds.
What’s also convenient is the fact that all the prescription and non prescription products are distinguished by an icon present such as:
What’s not so convenient is the fact that you cannot order drugs here without registering on their site and then logging in.
The medications are displayed in both generic and branded medications which is very good, you can use the search function or the categories of medications which is also really good. Less good news is the fact that there are no images of the drugs and what’s even worse is that this pharmacy may also request some additional documents such as driver’s license, ID etc.
There are good things while trying to order here, but there are very inconvenient thing such as: no possibility to choose the currency, no images of the products, additional documents may be requested and there’s no way to buy without registering here. All in all this unit gets 2 stars.
Is NorthWestPharmacy.com Legitimate?
Checking North West Pharmacy Rating on ScamAdviser
According to the information on ScamAdviser.com, NorthWestPharmacy.com is a site that has been threat listed and that’s not the best news. It has a safe rating of 83% out of 100 which is not that bad, although, obviously, preferably to be 100%. There is also information suggesting that it has good reviews detected, but some other sources rated this site as rogue pharmacy:
Good reviews detected and 81% trust rate is good, but it could be better but the rogue pharmacy detection plus we have a bit of skepticism about the website origin and that’s why the pharmacy deserves a rate of 4 points.
Prescription Policy
This online pharmacy does require a valid prescription that is written by a licensed doctor for getting prescription items. The drugs that require a prescription are marked with an Rx icon so we can know beforehand if that product requires a valid prescription. They validate only those prescription written within a year from the date of the prescription.
All in all, the pharmacy seem to have responsible approach of selling drugs and that’s why the rating is 5 points out of 5.
Legit Script information about NorthWestPharmacy.com
LegitScript.com doesn’t seem to be so generous as scamadviser.com and that’s because it has a *rogue* approval status meaning this site doesn’t meet the online pharmacy verification standards:
Violating the law and regulations is a big problem and that’s why this pharmacy is receiving only 1 star for legitscript.com verification standards.
Certificates
Although it doesn’t meet the criteria for becoming a legit internet pharmacy, it does meet other standards and therefore it is an IPABC and CIPA approved pharmacy. Everyone can easily check this and get a confirmation of this. This means the pharmacy dispenses healthcare products from licensed pharmacies, requires a valid prescription, there is contact information and guarantees privacy for the customers. Having such certificates, the company gets 5 points out of 5.
NorthWestPharmacy.com Reviews
Customer On-Site Reviews
Many pharmacies offer customer reviews on their own website but it seems that NorthWestPharmacy.com is not among them. They are only encouraging people to read their reviews on other site: shopperapproved.com as they claim that they have over 250,000 real customer reviews there.
Although no reviews are available on the site, they still encourage to read at least some reviews so here we rate it with 2 stars.
NorthWestPharmacy.com Reviews on Third-Party Websites
As recommended, I did have tried to find reviews on third party websites and I did found many of them and what’s even better is that most of them were positive customers. There are points mentioned by customers why this pharmacy is worth using: great services, great customer support; high quality drugs, low prices and other but it does seems that there is one problem – NorthWest Pharmacy is offering pretty slow delivery.
Nevertheless, there are other reviews which are negative mentioning slow order processing and other problems such as high prices, selling information to third party people and others.
Many other people have written many other reviews. Some positive indicating good aspects of the pharmacy but others showing negative aspects of the pharmacy such as slow delivery, no payment options etc.
NorthWestPharmacy.com Coupon Codes
As much as I have seen on their site, those orders that are going to exceed the 300 USD amount of order gets free shipping. Plus to that, they do offer coupon codes which can save you up to 70% on drugs or offer free shipping over 200 USD.
Due to good coupon codes but to free shipping over 200 USD, the pharmacy gets 4 stars for this unit.
Customer Support Service
NorthWestPharmacy.com Contact Information
According to the contact information, they have: mailing address, USA toll free phone number, toll free fax number as well as email address
There is also indicating their working hours. Regretfully, there is not indicating the legal address of the pharmacy.
For all the reasons above mentioned, the pharmacy is getting a score of 4 on a scale from 1 to 5.
How to Contact the Pharmacy
As much as I have noticed, the live chat function is not available on the website and that’s pretty sad. So, unless you would write a mail which would require a lot of time to get a response, you can contact them via email that you can find on their site or via 2 phone numbers on the site. The reply to the email seem to arrive in a few hours after contacting them.
All in all, NorthWest Pharmacy gets a rate of 3 out of 5 stars for this point.
Conclusion: NorthWestPharmacy.com a pharmacy with good reputation but delayed delivery times and high prices
This online pharmacy seem to be having an secure connection, antivirus on their site, requesting prescriptions, good customer reviews, having certificates and legitimate overall. Nevertheless, this pharmacy is by far not perfect all round. It offers professionalism and legitimacy but it seems to have problems with the delivery times as lots of people complain about the delayed deliveries, high prices and other negative things. It has very limited paying options and it is a rogue internet pharmacy by legitscript.com. Overall, this pharmacy deserves a rate of 3 stars out of 5 as there is still things they should improve.