GiantEagle.com / Giant Eagle Pharmacy Reviews & Coupons

There’s just another supermarket company which is going to go through my pharmacy reviews due to the fact that they are also having the pharmacy department. Giant Eagle it is a supermarket chain with stores in the US states of Pennsylvania, Ohio, West Virginia, Indiana as well as Maryland. Giant Eagle has been founded in 1918 in Pittsburgh, Pennsylvania and it currently is headquartered there with a total number of 229 locations. As with all other supermarket chain companies that I have reviewed so far, I went on Giant Eagle official website to analyze it a little bit and there I found out that they are having the pharmacy section which I have accessed since I’m only interested in the pharmacy section and not the company as a whole. According to the information that I could find there, the company offers their customers to register and to login to their accounts. They are also suggesting to follow the company activity on social media pages (the most famous ones) and to download their mobile phone applications. As much as I can see, the pharmacy is claiming to be worth using because: if you’re going to get a flu shot you’re going to get 5 USD in free groceries and another advantage it is quick and easy prescription refills by using their services. You can also get gift cards you can find different types of information and articles. On the website you can also find such information as pharmacy services and savings, pharmacy locator and few other options.

Giant Eagle Overview

Unfortunately there are a couple of things that I am not able to talk about and as usually they are including: selection of medications, prices for pharmaceutical products, shipping and payment options. All of this is due to the fact that there is no information about any of these anywhere on their website (including the FAQ page). The selection of medications is not available, as much as I can guess, because they have all medications that are approved to be sold within the USA territory but you need to fill up the script and you’re going to be sent the medication accordingly. But there’s no information about prices either but as much as we all know – the prices on local pharmacies are high. Can’t comment on shipping and payment methods other than shipping isn’t done outside the US territory for sure and you, obviously, are able to pay with cash by going to their store in person. For more information about of these (drugs availability or prices, shipping or payment methods) you need to use the customer care department.

Customer care department Giant Eagle Pharmacy

Customer care is very important when it comes to a pharmacy because often questions arise which we, as clients, need precise and accurate answers. Giant Eagle Company offered their customers to contact them using the contact form on their contact page but you can also use the phone numbers listed on their website. In case you don’t like any of these then I can assume you’re able to write them online at their social media pages which is like an online live chat function (which is not available on their own website). One last method which is surely going to work in getting in touch with them is going to one of their stores yourself.

Giant Eagle Coupon Codes

The company does offer the coupon codes policy but as all other supermarket chain companies that I have reviewed so far, those coupon codes are giving discounts for other products for: food products, deodorants, soaps, snacks, oral care and others. There are no coupon codes offering you discounts or something in this matter. So seemingly there are no coupon codes for pharmaceutical products and as much as it seems there’s nothing which can make you save money by purchasing pharmaceutical products from Giant Eagle Pharmacy as they don’t even seem to have free shipping. For confirming this you would need to call their customer care department.

Giant Eagle Pharmacy Reviews

Giant Eagle Pharmacy Reviews is exactly the keywords that I have used to search for the reviews in google and as it was expected (since this is a big American supermarket chain company) I have found a lot of reviews on a lot of different websites. Among those reviews there were, as usual, employee reviews as well so unless you plan to work for Giant Eagle company, I see no point in reading those reviews especially when we’re now interested in customer reviews more. I did have found them on the usual websites where I find them: consumeraffairs.com and yelp.com. I got disappointed to see that there are also reviews about Giant Eagle on pissedconsumer.com and that’s due to the fact that there are reviews written by… pissed consumers. The 31 reviews on consumeraffairs has an average rate of 4 out of 5 with very few people rating it 1 out of 5 but even fewer rating it 5 out of 5. Most reviews are 3 or 4 out of 5 meaning that the pharmacy is pretty good, but still has some problems to solve. Only 2 reviews were found on yelp but the problem is that one is 1 out of 5 while the second review is 2 out of 5. On pissedconsumer the average rate of 79 reviews is 2.5 out of 5. All in all I think that here’s a very big number of negative customer reviews with, in my opinion, not a good ratio of negative/positive customer reviews. When so many people are unhappy with the company’s services that’s a problem especially because people were complained on a lot of things like rude staff, non professionalism etc. but the worst is that some people claimed to lose money using them.

Conclusion

This is a completely legal and authentic pharmacy in the USA since it is such a big company, nevertheless it still seems that there are a lot of problems that they need to solve and that’s because there are way too many people complaining on way too many things. What’s the worst is that not only one person complained to lose money here and that’s a huge problem. For all those reasons I rate Giant Eagle with 2 out of 5!

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