Self-Introduction of DoctorFox.co.uk
DoctorFox.co.uk is an online pharmacy and online doctor service from UK, or that’s what we can very easily assume by checking the domain address of co.uk. but this is also being confirmed on their website as soon as you enter the site. They claim to be a fully UK regulated pharmacy. This is a UK pharmacy that is managed by GPs. So they are online doctor and pharmacy offering low cost prescription medicine and delivered directly. They also claim to be a fully UK regulated and registered pharmacy with registration number on their main page. They claim to be registered with the Care Quality Commission. In addition to this, the pharmacy claims to be regulated and owned by Index Medical Ltd. from the information on their website and there is an exact address shared on the site which everyone can see in Bristol, UK. They also seem to be active in social media pages as well such as Facebook, Twitter and others. Everything on their website is trying to indicate they are a pharmacy that is fully licensed and worth using as they are all registered and fully approved pharmacy. Nevertheless, we need to check all of this information for validity first. They claim to have doctors that are highly professional and trained and they claim to offer medications of a high quality that are much lower in price terms here compared to other pharmacies – offering customers to save 25 % to 50% here. In the end, we need to review all the information to be sure that the website is indeed a reliable pharmacy and that it is worth purchasing medications here in terms of price, medications, delivery and other points.
Assortment Diversity
According to the information that I have managed to find on their website, the pharmacy Doctor Fox is offering both brand and generic medications and they claim to have a wide selection of medications including both OTC and prescription drugs as well. By checking the assortment diversity, I have been searching for information about their drug categories where I found 27 different categories. These categories include: Anti-malaria tablets, Erectile dysfunction, Hair loss, Stop smoking, Contraceptive pill, Period delay, Morning after pill, Cystitis, Chlamydia, Female facial hair, Asthma inhalers, Hay fever, Travellers’ diarrhoea, Rosacea treatment, Acne treatment, Travel sickness, Thrush, Altitude sickness, Jet lag, Acid reflux,, Irritable bowel syndrome, Eczema and dry skin, Migraine, Cold sores, Premature ejaculation, Omega-3 fish oil and Flu antivirals. On their website, they look like this:
I wanted to check more carefully the ED medications and on their website, they claim to offer medications such as: Viagra, Cialis, Levitra and Spedra.
All in all, I have managed to find out that this pharmacy is having 62 items for sale only. I have big doubts that such a low number of healthcare items can be enough to satisfy all customer needs. In order to offer a higher rate for assortment diversity at this pharmacy, they need to have much bigger number of drugs here. Customers can find those 62 different items using the search box function as well, except for the categories of drugs. The search function on the site looks like this:
All in all, the drug diversity on doctor fox is not very much and for this reason, I rate them with 3 stars because at least, they do offer brand and generics and most used drugs seem to be there.
Prices Affordability
In order to check if the claim of this pharmacy that they are offering medications that are much lower in terms of prices compared to other online pharmacies, I am going to need to check the prices for ED medications.
The prices for Viagra include: brand Viagra you should pay £5.12 per pill. The dosage is 25 mg. The quantity is 16 pills. The total of your order will count £82.00. This price is reasonable, especially for a brand drug. There are other pharmacies with the price several times bigger but there are pharmacies with much better/ lower prices. Remember this is a UK pharmacy and all prices are in GBP. The generic Viagra or Sildenafil the price will be lower. The price per a 25 mg pill is £1.35. The quantity is 32 tablets in a package. The overall sum of the order is £43.20. This price is overestimated a little compared to other pharmacies. There are higher prices as well, but there are much affordable prices.
The next medication is brand Cialis, which has a price that is lower in comparison with brand Viagra. The price per a 2.5 mg pill is £2.29. The overall quantity is a package is 56 pills. This price looks attractive and reasonable, however if you want Cialis 20 mg then the price is not as good to my opinion and that’s because 4 tablets would cost you 12.50 GBP which is a lot for generic version. 4 tablets of brand is 36.20 GBP which is even higher.
Vardenafil or Levitra prices (generic or brands) are both having extremely high prices. Brands are having a bit better prices, yet the prices are not very affordable.
All in all, the prices are extremely overestimated for generic versions of these medications and they are quite a bit overestimated for branded medications. I doubt that many people can afford such big prices, at other online pharmacies – the prices here are much better. My rate for the price policy is 2 stars as few people can afford it.
Shipping Options
From as much as I have noticed, this online pharmacy is only offering one shipping option which is Royal Mail. They claim that the delivery is taking anywhere between 1 to 2o working days after the order is going to be paid and the prescription would be accepted. They do require a signature on receipt, they offer discreet parcel and they do accept returns back within 14 days. Damaged or faulty goods can be returned for a full refund including postage costs. The UK delivery fee is 2.90 GBP.
They do offer a tracking online but big problem is that they do not offer a free delivery and that’s regardless of how much you order from their website. I also managed to find out that Doctor Fox is only offering shipping within United Kingdom. No other countries can order from this online pharmacy, not even European Countries.
I do not like they do not offer free shipping, no multiple shipping options and delivery only within UK. I rate them with 2 points only because of fast shipping option that’s not very expensive.
Payment Options
On the bottom of their website, there are icons suggesting that this online pharmacy is accepting credit cards such as Visa and Master Card.
On their FAQ page, there is information suggesting that there is no possibility to pay by means of Pay Pal because this option is limited by the regulations. All in all, I doubt that visa and master card is enough to satisfy all customer needs as lot of customers may want to pay using other forms such as echeck, wire/ bank transfer or others. In the end, I can’t rate this pharmacy with more than 2 stars.
Technical Characteristics of DoctorFox.co.uk
Google Page Speed about the Website Loading
According to the information that I have managed to find on google page speed test, Doctor Fox has fairly good page speed loading. Their page speed seem to be perfect for the desktop version but they still have a big of work to do in order to improve the mobile version. The mobile version is rated with 83 out of 100 which indicates an average page speed. the desktop version is perfect rated with 100 out of 100.
Customers shouldn’t really have issues with page speed on at this pharmacy and for this reason, my rate is 4 stars here as they need to improve the mobile version.
Mobile Version
The mobile version is extremely important for every customer as a lot of customers nowadays are ordering medications from their mobile devices. I have decided to check if this pharmacy has a mobile version of their website and I did found out they offer one. I did it by trying to access the site from my own smartphone and it seems it was pretty easy. The page is mobile friendly and it is quite easy to use it on a mobile device.
Another way to determine if the website is having a mobile friendly website is to use the mobile friendly test that is offered by google developers. This test did confirmed the page is mobile friendly and that’s very good as many customers may find it very useful.
Since the website is offering a mobile friendly website version, my rate is 5 stars for this unit.
Is the Connection Secure?
In order to check if a website is having a secure connection you can search for a green lock near the domain address name. The presence of that green lock indicates the website is secure but if it misses, it means the site is not secured. I checked if doctorfox.co.uk does use a secure connection and besides the fact that they use a secured connection, they are also sharing the company owner name which is a very big plus that not all pharmacies are taking in consideration.
Except for the fact they do use a secure connection along with company owner information this online pharmacy also seem to have a high security level of 256 bit SSL encryption which means that the company uses a high security level and all customers all safe to purchase medications here. All in all, the pharmacy is getting a rate of 5 stars since everything seem to be just perfect around this pharmacy.
Antivirus Presence
While doing research about antivirus presence on DoctorFox.co.uk, I have found out that this online pharmacy is Norton Secured, which is an antivirus that has been protects the site and their customers from unwanted viruses. The site is secured from Jul 3, 2018 to Sep 14, 2020. I have found the icon suggesting they are Norton Secured and clicking on it I have found out the following information:
The customer satisfaction is extremely important in terms of security, that’s very important because customers should feel safe when browsing here. My rate is 5 stars for a perfect security level on the website.
How to Make an Order?
While I was searching for how to order at this online pharmacy I have found out something very unpleasant – they do require a registration for ordering here. So, without registering here, customers cannot order here and that’s quite a problem as this is time and energy consuming. According to the information on their website, the ordering procedure is requiring 3 main steps. They include: answer medical questions, choose the treatment and complete order.
So, before being able to order here, you need to answer a series of questions about your health. Without doing it – you can’t order. Unfortunately, I find this way too much time consuming. Lately just confirm your order.
Only after you enter all the necessary data you can start ordering here. After you confirm your order, you need to get a confirmation email. All in all, I honestly think that the ordering procedure is extremely complicated. The registration is mandatory – a lot of medical questions and many other information should be entered before ordering. After I analyzed all the data on how to order here, I can’t say that ordering here is easy. My rate is 2 stars.
Is DoctorFox.co.uk Legit and Safe?
ScamAdviser.com about Doctor Fox Security Rate
According to scamadviser.com, this site has been threat listed, although there is so much information about their registration and legitimacy on the website. Plus, although the site is operated in UK and they deliver medications only in UK, the site may also be from United States as well. The website is having a trust rate of 84% and scamadviser.com recommends to use care. They do seem to be popular and domain age is 9 years.
All in all, I am going to rate this online pharmacy with 3 stars as there is quite some alarming information present on scamadviser.com.
Prescription Request
As I have earlier mentioned, this online pharmacy is offering doctor consultation. This means that if you do not have a valid prescription, one of their doctors can write you one. But one thing is a fact – they do not sell prescription products without a valid prescription. However, the prescription fee depends on how much your order value is. Prescription fee can be anywhere between 1 GBP to 10 GBP if order value is from 10 GBP to 100 GBP. My mark is 5 stars since they take the prescription policy seriously.
LegitScript.com about DoctorFox.co.uk Legitimacy
According to the information that I have managed to find on legitscript.com, doctorfox.co.uk is an unapproved internet pharmacy. This means that some requirements that are set by legitscript.com are not met. This doesn’t meant the website is involved in fraudulent business because in such a case, the site would receive a status of rogue. But since Doctor Fox is not approved I am going to rate them with 2 stars.
Customer Reviews about DoctorFox.co.uk
Customer Reviews on DoctorFox.co.uk
While I was searching for customer reviews on their website, I did have found a page with customer reviews and obviously I checked it. According to that page, there are 17860 customer reviews written on their website. They are all having dates indicating when they were written but they are all extremely short and pretty non informative.
All of the customer reviews are positive and they are unique which is very good. but I also found some other customer reviews that are not unique which were written earlier. All in all, my mark for all of this is 3 stars.
Reviews about DoctorFox.co.uk on the Foreign Recourses
I was searching for customer reviews on foreign resources but on the website, there’s a link suggesting customers to read the reviews on trustedshops.co.uk. there seem to be more than 17,86 customer reviews and then again, they are mostly positive. The overall rate is 4.89 out of 5 stars with very few negative reviews.
Those customer reviews are positive, they are unique and they do seem to be fresh and up to date, however, they are still not very trustworthy. That’s because the reviews are not informative containing very few words about the website delivery or services provided
The customer reviews are very non informative without saying anything about the pharmacy in more details. I doubt that these types of customer reviews on their website deserve anything more than 4 stars. After all, there are a lot of reviews and they are mostly positive.
DoctorFox.co.uk Coupon Codes
An extremely big problem is the fact that there are no coupon codes on DoctorFox.co.uk but it is not the fact that they do not offer any coupon codes – they do not offer anything at all. There is absolutely no possibility to save some money while you purchase from this website. If you want to order here, then you should be ready to pay full price for those overpriced medications all along with the prescription fee and with the delivery fee. There’s nothing to make you save money, no free pills, free delivery, discount, coupon codes or anything at all. my rate is going to be 1 point for this unit.
Customer Support Service
“Contact Us” Section
According to the contact information that I managed to find, this website is having all the necessary information that a customer would need to get in touch with the customer support service. There is the phone number, registered office address and email given. according to the information on the website, the registered address is 40-42 Regent Street, Clifton, Bristol BS8 4HU.
All in all, there is no fax number, no multiple phone numbers and no live chat function. My rate is 4 stars here.
Customer Support Service
As I earlier mentioned, regretfully, there is no live chat function. Plus to that, there is no contact form as well. I have discovered that to get in touch with this pharmacy I either had to use the email, phone number or mailing. Obviously the mailing is not an option for me and I didn’t wanted to call them. Instead, I wrote them an email. Either the email is not given for the questions about coupon codes or I don’t know what’s the reason that I didn’t get any response back. But what I know is that customer support should answer to everyone. My rate is 1 star here.
Conclusion: Seemingly a Legal Service with Overpriced Medications and no Coupon Codes
DoctorFox.co.uk is an online pharmacy that is registered and located in United Kingdom. This pharmacy has a limited number of medications and limited payment methods with only one shipping option that is only available in UK. The pharmacy does seem to be regulated and legitimate, but they are unapproved by LegitScript.com. Plus, on scamadviser.com this site is threat listed.
This pharmacy does seem to require a valid prescription for getting prescription drugs, but you need to pay an extra fee for them. A huge problem is the fact that the price policy at this pharmacy is not very good as branded medications are quite overestimated while the price for generic medications are extremely high. They have a fast page loading speed, a mobile version of the site, high security level in both terms of SSL protocol and antivirus. However, it is not very easy to order here as a registration is required and generally to order here, a lot of time is required.
The customer reviews are positive and unique on both their own website and other sources, but they are both very suspicious and they are very short. In addition to that, the pharmacy does offer the address of their headquarters, however the customer support does not seem to care about customers as nobody answered my questions in regards to coupon codes which this pharmacy doesn’t offer. They have no coupon codes, no discounts, free stuff or anything – although the prices here are high. All in all, I doubt that this is a site worth using.